Gambling support and venue help

Direct support channels for gambling concerns and provider-specific questions.

Confidential support

Visit Gambling Help Online or call 1800 858 858 for gambling-related support. You can contact the service about your own situation or a concern for someone close to you.

Venue assistance

For a Reef Hotel Casino support or exclusion enquiry, use the venue’s official guest-services channel. Ask what the process covers and which records or actions are needed. A separate provider’s online account is handled by that provider.

Editorial enquiries

The guide can correct its pages and source links but cannot access venue records, change exclusions or manage balances. Keep private account information with the authorised service and use the contact page for website corrections.